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Privacy Policy

Welcome to the Time Paints website. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website (www.timepaints.com) and related services (collectively referred to as the "Website"). By using our Website, you accept this Privacy Policy. Please review this policy regularly, as it may be updated periodically. Keeping your information current is essential. You can update your account information, including your contact details, at any time. Notify us of any discrepancies in your personal information so we can make the necessary corrections.
(1) Information We Collect
Personal Data: We collect information such as your name, gender, nationality, date of birth, address, mobile number, email, payment details, invoices, marketing preferences, and product interests. This includes information you provide to join one of our loyalties programs and any other data necessary to fulfill your requests.
General Information: We gather statistical data such as your IP address, browser type, device type, operating system, URLs, and cookies. Additionally, we collect information about your interactions on our website, including browsing history, mailing history, chat interactions, and product preferences. Information provided through contests, promotions, surveys, and feedback is also collected to enhance your experience.
(2) When We Collect Information
We collect information when you enter or browse our Website, request a service, purchase products, join our loyalty program, or contact us through the site. Information may also be collected through third-party technologies. If you do not provide certain information, you may be unable to use some services, such as completing a purchase or joining our loyalty program.
We may collect information in various scenarios, such as participating in contests, registering for newsletters or promotions, downloading mobile applications, or contacting us for support. In each case, we will manage and secure your information in accordance with this policy.
(3) How We Use Your Information
Your information is used to process and fulfill requests, provide products and services, and improve our offerings. This includes sharing information with our branches, service centers, technical support, data centers, logistics, and service providers who assist in order processing, payment transactions, marketing, and research.
We may use your information to comply with regulatory requirements, tax obligations, law enforcement requests, or other legal responsibilities. Additionally, we use your information to operate and improve our services, keep you updated on our products, and ensure that our content is delivered effectively.
For marketing purposes, we and our service providers may use your information to recognize other devices you use and serve targeted advertisements. If you do not wish to accept cookies, you can block them through your browser settings, but this may limit your ability to use certain features of our Website.
(4) How We Protect Your Information
We store your information on secure servers and implement technical, material, and organizational security standards to protect against unauthorized access, disclosure, or damage. While it is impossible to guarantee complete security, we take appropriate measures to safeguard your information.
We reserve the right to disclose your information if required by judicial procedures, government entities, or to protect our rights and comply with legal obligations. Personal information may be retained to meet accounting, tax, and record-keeping requirements.
(5) Data Deletion Request
You may request the deletion or removal of your personal data by contacting us at [email protected].